Policies – Return & Privacy
Our first priority is always your satisfaction. The sale is not complete until you receive what you order and you like it. We accept all returns for any reason – no questions asked (although we always prefer to know if you have any problems with anything you receive) – within a month of the date of shipment. We will either credit your account or refund the price you paid for the item. We do not refund shipping charges in either direction – to you or back to us – unless your dissatisfaction is clearly a result of our error.
Niger Bend is committed to protecting the privacy of our customers. This statement describes our information gathering and dissemination practices for this website.
The contact information we request as we process your order is only that which we need for delivering your order and answering any questions regarding your order. Your credit and contact information will be submitted to our merchant bank to verify your order. Other than processing your order, your credit, contact, and purchase information will not be shared with any outside party. We do not retain your credit card information.
As to our collection of traffic data to our website, we use your IP address and web browser type to help diagnose problems with our server, design new features, and to analyze our traffic for internal use only. Your IP address may be used to reveal your Internet Service Provider, country, and if you are connecting from a corporate network, your company name. We also record the time of day of connections to estimate home vs. business use of our website. We do not request any information from your browser or computer such as email address or user name. We will never share our traffic information with any outside party.
If you email us with a question, we will only use this information to assist in serving you and will not share this with any outside party.
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